Why Nigerians are experiencing slow internet service lately

MTN Subscribers Suffer Slow Internet After Damage to Two Undersea Cables

According to AfriHost, engineers have found that the SAT3 / WASC break is near Libreville, Gabon, and the WACS break between two repeater locations where a failure has occurred has been moved to the Congo.

The WACS system lands in South Africa at Yzerfontein, while the SAT3/WASC system enters South Africa at Melkbosstrand, both in the Western Cape.

Other affected providers are Openserve and Axxess.

Infrastructure provider Openserve has been hit by reduced speed on global browsing, with worldwide voice calling and mobile roaming also impacted, after an "unusual" dual cable break on the submarine systems connecting South Africa to Europe. In 2018, after the African Coast to Europe (ACE) submarine cable was severed, more than 10 African countries were affected, with Mauritania going offline for 48 hours.

"The unusual and simultaneous dual cable break has resulted in customers, that are connected to Openserve's global capacity clients, experiencing reduced speed on worldwide browsing".

However, with parts of the cabling lying deep underwater, it's unclear as to when full connectivity will be restored as the fix of Undersea facilities are tedious, complex and time-consuming.

On Friday morning, internet service provider Afrihost told users that connections are being re-routed, but that it still had no estimate on when normal service would resume.

MTN released the circular after several complaints by customers in Ghana of the company's network that data services were unstable. Our technical teams are working to resolve this issue as soon as possible.

South African telecom infrastructure provider Openserve said that it had been liaising with both the WACS and SAT3/WASC undersea cable consortia to determine the cause of service loss on both submarine systems.



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