Energy giant Npower to restructure threatening 4500 jobs

Energy giant Npower to restructure threatening 4500 jobs

ENERGY giant Npower has announced plans to restructure its United Kingdom business, leading to the loss of up to 4,500 jobs and the closure of a number of call centres.

Npower said staff will be given details at briefings later today on its plans to restructure its United Kingdom business.

The job losses will take place over the next two years, mainly at call centres.

Npower's eight sites in the United Kingdom are at Leeds, Birmingham, Sunderland, Worcester, Swindon and Oldbury.

The disappointing results during first nine months of the year has prompted Eon's chief executive, Johannes Teyssen, to call the business he had just bought an "open wound".

"Together with Eon, we now propose to reduce the cost of serving Npower customers by combining them onto one platform, an option that simply was not available in the past".

As part of a restructuring, Npower's owner E.On will merge computer systems to save money, as reported by the BBC.


Unions have criticised the move, calling it a "cruel blow" to the company's employees. We're aware of the impact these proposals will have and there will be appropriate levels of employee support at this time.

'Nothing changes to your account today and your energy supplies remain safe and secure in our hands.

"Clearly this announcement will be a body blow to Npower workers across the UK".

"The government needs to realize urgently the impact of price caps on interesting and reasonably well paid jobs in United Kingdom energy companies".

In the last 18 months, nearly a third of energy suppliers in the United Kingdom have either gone bust or operate at a loss."For Npower and its employees, these proposals will mean significant changes", he added.

The company has not yet confirmed the exact number of job losses, but they could have a heavy impact on its sites in Hull, Leeds, Rainton, Swindon and Worcester. "Now their worst fears have been realised, less than a month before Christmas", UNISON general secretary Dave Prentis said.

The British energy market has traditionally been dominated by six providers, but their share is shrinking due to competition from smaller players.

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