Apple warns iPhone 11 users against third-party display repairs

Apple warns iPhone 11 users against third-party display repairs

Celcom Axiata Bhd is offering the latest products from Apple, including iPhone 11 Pro and iPhone 11 Pro Max, as well as the new dual-camera iPhone 11 at its Celcom bluecube stores and Celcom Online Shop beginning today. However, the message will be displayed for the first four days on your lock screen and then in the Settings app for 15 days after which point it will only appear on the About page.

"You might see an additional notification that says, "Apple has updated the device information for this iPhone".

Apple states that several problems related to the display's multi-touch, brightness and color, can arise if "nongenuine display parts" are used. The company activated this particular warning with iOS 13.1, and it may also tell users that the company "has updated the device information for" an iPhone.

These notifications don't affect the owner's ability to use their display, unlike the "error 53" issue of 2016 that bricked iPhones with Touch ID after non-genuine screen replacement.

So if the battery dies early on an iPhone 11 with a non-genuine screen, Apple might not take responsibility for it.

That's why the company is so keen to push users towards genuine parts and repairs.

A lot of what Apple claims here appear to be big "what ifs", namely that injury during a fix could occur if not performed by Apple or one of its partners, or that improperly replaced parts could result in injury or damage to the device. "Apple displays are created to fit precisely within the device", the company said in a post.

Apple also offers a safety justification for using genuine parts that are installed by Apple, authorized service providers or certified technicians. "Additionally, repairs that don't properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury", Apple says. The new iPhone 11 is available at a starting price of Rs 64,900, iPhone 11 Pro comes at a price of Rs 99,900 while the iPhone 11 Pro Max is available at a starting price of Rs 1,09,900. However, Apple could implement it in future for older models.

Apple's latest support document suggests that you should get the screen replacement done by an authorised Apple service provider. Combined that with 5G support, Kuo has also already predicted that Apple may ship 85 million units in 2020, compared to 75 million new iPhone shipments in 2019. How likely a nongenuine screen really is to have issues we can't say, but we are inclined to say that it's probably not worth the risk, even if official repairs might cost more.



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