Apple says it found issues with some iPhone X and MacBook devices

Apple admits touchscreen fault with iPhone X

Apple hadn't previously responded to reports of problems with iPhone X screens, but it had opened similar replacement programs in the past for older iPhone models with screen issues, including the iPhone 6.

In the case of the iPhone X problems, these are related to a component tied to the display. In some instances, the iPhone screen acts as if it's been touched, even when it hasn't - a behavior dubbed "ghost touch" by some iPhone X users. If a device owner experiences either problem, Apple will do the fix for free.

First up is the iPhone X, recently discontinued after the launch of the iPhone XS, iPhone XS Max, and iPhone XR.

Reuters reports that Apple acknowledged discovering some MacBook and iPhone X problems on Friday. Similar to the iPhone X, Apple will replace affected computers at no cost through its retail channels or an Authorized Service Provider.

If you've experienced any of this, Apple encourages you to find an authorized service provider, set up an appointment at an Apple Store or contact the company's technical support teams, who will assess the phone.

In June, Apple said it would offer free replacements for the keyboards in some MacBook and MacBook Pro models. The laptops were sold from June 2017 to June 2018 with 128 gigabytes or 256 GB of storage and no Touch Bar, Apple said in a note to customers. Yeah? Because you might be eligible for a free screen replacement from Apple.

If you're unsure whether or not your MacBook Pro is covered, you can enter its serial number on Apple's website to see if it is or isn't.



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