Malicious messages reportedly crashing PlayStation 4 consoles

Report PS4 Messaging Bug is Bricking Consoles

PS4 gamers beware, a message is going around that will crash your console and potentially force you to perform a factory reset. It is unclear how widespread this issue is or how many people have been affected. As a result, this is being used as an exploit in multiplayer games, where players use a dummy account to send the message to opponents, in turn crashing their console and getting them kicked from the match. The origin of the message is unknown, however the first recorded mention of the bug came from Reddit and all instances sighted so far seem to include three heart emojis followed by a question mark box symbol, which then causes the system to crash and brick. All it takes is to keep your messages is to set your messages to private, meaning you can either only receive messages from registered friends or no one at all.

It seems a malicious message is making the rounds on the PlayStation Network. Messaging. On that last page, change "Messages" to either "Friends only" or "No one".

According to various reddit users, even deleting the message from the mobile app doesn't work. To do this simply go to settings, account management, privacy settings, personal information, messaging, and selecting one of the above options. Once the database rebuild is underway, it will scan the drive and create a new database of content installed on the system.

Some users have reported that not only opening the messages will cause the console to "brick", but even just receiving the notification can be enough to carry the exploit.

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