Dozens of passengers on an Indian domestic flight have complained of nosebleeds and ear pain when the aircraft suddenly lost cabin pressure after leaving Mumbai.
An official at the DGCA told the Press Trust of India: "During the climb, the crew forgot to select a switch due to which cabin pressurisation could not be maintained".
According to reports, 30 out of 166 passengers experienced nose ear bleeding while some others complained of a headache.
Five passengers were taken to hospital and doctors have said that some of them have barotrauma, which is bleeding of the nose and ear and majority have temporary mild deafness. Response from a Jet Airways spokesperson was awaited. The Times reported that India's Aircraft Accident Investigation Bureau has launched a probe into the incident, and the airline said it is "extending full cooperation". Showing deep regrets about the incident, the Airways also said, "The airline is making alternative flight arrangements for guests on this flight".
Chief Operating Officer of Dr Balabhai Nanavati Hospital Rajendra Patankar said preliminary tests showed the five passengers suffered barotrauma of ear, which is caused due to a change in air pressure.
Jet Airways released a statement saying that the plane "made an air turn due to loss in cabin pressure" and "landed normally in Mumbai". Flt return back to Mumbai after 45 mts.
Passengers on board took to social media to share their shocking experience and frustration.
It is the latest in a string of embarrassing incidents for the airline. 10 minutes into takeoff, oxygen masks were unclasped and lowered from above passengers' seats, leading to acute panic.
"Scores of passengers including me bleeding from nose. There was no announcement (related to the problem) from the crew".
The switch that works the crucial air-conditioning in the pressurised cabin is usually kept on. One of the passengers, Amit Relan, an event management professional and a frequent flier, said, "The crew members could have handled the situation in a better manner".
Sharing the ordeal Mr. Hathi said, "As soon as the flight took off, we started felling restless. All passengers are safe including me", tweeted a passenger.
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