Apple knew about front-screen defect in all Watch models, lawsuit alleges

How to Install watchOS 5 Beta on Your Apple Watch for Free Without Developer Account

"Without limited warranty coverage, consumers are forced to incur the significant expense of repairing or replacing their defective Watches".

The Plaintiff further states that Apple knew that the Watches were defective at the time it began selling them to the public, and that the consumers started complaining about the Defect nearly immediately after Apple released the Series 0, Series 1, Series 2, and Series 3 Watches. Sciacca also seeks class-action status to be able to include anyone in the United States who purchased any of the four Apple Watch models. Apple is alleged to have known about the defect since the release of the original Apple Watch in April 2015, when consumers began to complain about the issue on Apple's forums and in Apple's stores.

Just over a year later, in March 2018, the watch screen "unexpectedly detached from the Watch's body shortly after he removed the watch from its charger".

This action is brought to remedy violations of state consumer protection statutes in connection with Apple's misconduct, including its conscious effort to hide material facts concerning the Defect during the distribution, marketing, sale and advertisement of the Watches, as well the consumer and warranty services performed with respect to the Watches. He was quoted $249 to fix it.

In the lawsuit, Sciacca alleges that he was not the only Apple Watch owner frustrated by the defect and Apple's response. And while there is no shortage of people claiming that their Apple Watch screen cracked for seemingly no reason at all, it is not impossible to imagine that in many cases it was the user, rather than a swelling battery to blame.

"Owners of defective Apple Watches are faced with unenviable - and expensive - options", reads the lawsuit. The company has extended its limited warranty for those defects.


Have you experienced this particular issue?

Sciacca's specific beef is over a Series 2 Apple Watch that he bought in December 2016 from an Apple Store in Colorado Springs, Colorado.

In Mexico, the voice calling-capable Apple Watch Series 3 is compatible with Telcel and AT&T, two of the top three local carriers, fetching a relatively reasonable 8,999 pesos in an entry-level 38mm variant, as well as 9,699 pesos and up with a 42mm case.

Apple Watch warranties extended beyond battery issues, however.

According to plaintiff Kenneth Sciacca's lawsuit, first spotted by Patently Apple, the defect can begin to surface within days or weeks after the Apple Watch is purchased, even when the user has done nothing wrong.

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