After enquiring about the mistake, Kara Swindle realized there had been a mix-up and Irgo mistakenly put on a United Airlines flight to Japan.
A USA family's cross-country move became a lot more stressful after United Airlines mistakenly flew their dog to Japan.
First, there was a report Tuesday that a puppy died on a United Airlines flight after a flight attendant demanded that the dog's owner stow him inside the overhead compartment for the duration of a three-hour flight.
Joseph and Kara Swindle, along with their two young children, were flying from OR to Kansas City Tuesday so they could sign the paperwork for their new house in Wichita, Kansas, the next morning. "I just want to know where my dog is", she said. According to the official statement from the airline, the mix-up occurred during a connecting flight in Denver. When they went to pick up Irgo from United's cargo facility, they instead found a Great Dane. We have notified our costumers that their pets have arrived safely and will arrange to return the pets to them as soon as possible.
A report in The Washington Post says a Kansas-bound German shepherd may have been shipped to Japan mistakenly by United Airlines. United staff determined that the Great Dane was supposed to have been en route to Japan, and that Irgo could possibly be on the plane to Japan instead. "I don't know what else to do at this point".
But Swindle said something went wrong at the dog resort in the Denver International Airport. "I've cried too much".
United Airlines paid for Swindle and her children to stay at a Marriott Hotel near the airport Tuesday night.
He also will be flying in the main cabin on the way back, hopefully, to Wichita.
Maggie Schmerin, the spokeswoman for United Airlines, said that they have been in contact with Ceballos and offered to pay for a necropsy. "We apologize for this mistake, and we are following up with the vendor kennel where they were kept overnight to understand what happened".
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