Chicago-based United Airlines says it accepts full responsibility for an incident this week, where a dog died in flight after a flight attendant ordered the owner to put the animal in an overhead bin.
A passenger boarded United flight 1284 from Houston to New York's LaGuardia airport, with the dog inside a TSA-approved carrier, the aviation website "The Points Guy" reported Tuesday.
The dog remained stowed in the overhead bin for the three-hour flight and was not given any water or tended to. I cried with them three minutes later as she sobbed over his lifeless body. They lost their dog because of an (at) united flight attendant. "I could not see it, as I was already in my seat, but it sounded like it was somehow not completely fitting beneath the seat in front of her", according to Gremminger. "There was some back and forth before finally the flight attendant convinced her to move the carrier to the bin above".
"A stranger offered to hold her newborn while she sat on the floor, there in the airplane aisle", Gremminger said of the owner's reaction to finding the dog dead. "Maybe they have air ventilation in there that I didn't know about".
The French bulldog was traveling Monday with its owner and her children from Houston to NY.
United has suffered a string of incidents that generated bad publicity in the past two years, including the violent removal of a passenger from a United Express plane to make room for a crew member, and the death of a giant rabbit - its Iowa owners sued the airline, which they said cremated the animal to destroy evidence about the cause of death. "We are thoroughly investigating what occurred to prevent this from ever happening again", the statement said. "They assured the safety of the family's pet so wearily, the mother agreed".
Last year, 18 animals died while being transported on United - there were six cases on all other USA carriers combined, according to the Department of Transportation. Of 40 total incidents involving animal loss, injury or death in 2017, 18 incidents involved an animal's death on United Airlines.
Dog dies in overhead bin aboard United Airlines flight
In-cabin pets must travel in approved kennels that can fit completely under the seat, where the kennel must remain at all times. The owner appeared distraught and heartbroken after discovering what happened to the dog at the end of the flight, she said.
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