Duplicate charges causing havoc for Capital One customers

Duplicate charges causing havoc for Capital One customers

A glitch has caused recent transactions to be charged again, appearing as pending but tying up hundreds, or even thousands for many account holders.

It's not clear at this time how the errors occurred or how many customers were affected by the extra charges. Inquiries to Capital One by The Washington Post were not immediately returned. Some customers claimed on Twitter that the issue was so severe that it left their accounts overdrawn.

"Customers are being notified when they sign in to their accounts or contact us that their balances should now be accurate", a bank spokesperson said Thursday morning.

Attention Capital One users: You may want to check your balance.

Customer support asks that those who bank with them log into accounts online or on their app for updates. In some cases, the same charge was withdrawn three times. That charge was posted twice to his account.

Capital One sent out a tweet telling customers to "rest assured our support teams are engaged and working towards a fix". Aggravated customers aired their grievances on social media.

Related:

Comments

Latest news

Passenger jet slides off track at Trabzon global airport
Yavuz said the cause of the incident was not yet known and the airport was closed until 08:00 a.m. local (05:00 GMT). Anadolu showed footage of the efforts to rescue the plane , which became stuck in mud just metres away from the sea.

Ladenburg Thalmann Financial Services Inc. Decreases Holdings in Incyte Co. (NASDAQ:INCY)
This simple numeric scale reads 1 to 5, and it changes brokerage firm Hold recommendations into an average broker rating. The firm has "Hold" rating given on Friday, May 26 by Canaccord Genuity. (NYSE:FL) rating on Thursday, October 8.

Dark Souls Remastered Goes to Switch
Take a look at 22 of the biggest and best looking new games coming to PS4, Xbox One and Nintendo Switch in 2018 and beyond. Dark Souls as a series has garnered critical acclaim for its intense combat difficulty matched by an unforgiving nature.

Autostrade: arrivano i rincari dei pedaggi
In centro Italia, le tariffe della Strada dei Parchi crescono del 12,89% (riguardano la A24 e la A25 tra il Lazio e l'Abruzzo). Secondo l'Unione nazionale dei consumatori, si tratta perĂ² " di aumenti inaccettabili ".

California Senator Dianne Feinstein Releases Glenn Simpson, Fusion GPS Transcript
Reading the transcript, one must keep in mind Simpson's ardent efforts to keep the true nature of the project hidden. They will all be disgraced as slimy traitors in the eyes of the entire world and of history in perpetuity.

Other news