In order to track the fix status of your Xiaomi device, you will need to visit the service order status page at this link. This essentially means a user can track their fix status online just like they'd do for delivery of an item. Also, it has come at a time when there numerous videos on the social media exposing the poor management at the Xiaomi service centers. Enter your phone /order/service/IMEI/Sn number.
To remind you, Xiaomi India has over 500 service centers in the country. There are five common stages of fix, according to the company-under inspection, work in progress, ready for delivery, delivered and cancelled-one of which will be shown to the customers.
Enter the OTP in the box provided and click on Submit to display the status of the service fix. Once the page has loaded, you will need to follow 3 simple steps to track your device. Then, you will receive an OTP on your registered mobile number, which you will have to enter.
So, Mi owners can easily know in which stage of fix service their phone is now in.
Chinese smartphone maker Xiaomi has announced that it will now allow the consumers to track the real-time status of their service requests in India.
Customers will be able to check the status of fix by visiting the company website mi.com, Jain said.
While tracking your device fix status, you will come across some terms.
The company has bifurcated the status into various terms to ease the process. In this way, both the time and energy of the customers can be saved, and the company can be able to provide a qualitative and hassle-free service to its customers.
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