The California-based company was reportedly informed of this unauthorized breach by a third party after which it started a probe.
Because of the encryption and tokenization solutions that Forever 21 began using in 2015, it is believed that only certain point of sale (POS) machines in some stores were affected when the encryption was not in operation.
The retailer says someone may have gotten a hold of credit card information- from customers who shopped at their stores between March and October of this year. Founded in 1984, it operates more than 800 stores worldwide. The company hasn't shared which locations were affected citing that the investigation was going on and that the complete findings could not be shared. "FOREVER 21 expects to provide an additional notice as it gets further clarity on the specific stores and timeframes that may have been involved". If you spot any, contact your bank or credit card company immediately.
"We regret that this incident occurred and apologize for any inconvenience".
If you used a card to pay for goods in a Forever 21 store between March and October, Forever 21 asks that you monitor your card statements for signs of unauthorized charges.
IBTimes UK has reached out to Forever 21 for comment.
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